Why won’t I be shown *all* of the images that you capture from our session?
While, yes, I snap a couple hundred images during your session, rest assured they are not all in focus, exposed correctly, eyes open, etc. My post-processing starts with culling those images. You will be shown the best 25-30 images from your session.
What is an order appointment?
An order appointment will be scheduled approximately two weeks after the photo session to which you will see your portraits via an online gallery.
Will you travel beyond Lexington, SC?
ABSOLUTELY; I love to travel!!! Contact me for travel information.
After a session has been scheduled, may I change the date?
Well we all know we can’t control good ‘ole Mother Nature, so… sure! An alternate date may be chosen in the event of illness or unfavorable weather for outdoor sessions. A 24 hour notice is preferred in the event of illness to reschedule your appointment, and bad weather… well, we’ll just touch base the day of if the weather isn’t cooperating. Your appointment can only be rescheduled; we cannot refund the session fee.
Can I schedule a Saturday or Sunday session?
Saturday sessions are absolutely doable! However, due to the fact that it takes me away from that coveted weekend family time, an additional $75 is to be added to the chosen session fee.
Sundays are a day for rest and family for me. 😉
Why doesn’t any of my session retainer fee apply towards my product order?
Your session retainer does just that– retains your date on my calendar, a day that could otherwise be used for other sessions. It also includes payment for my creative time and talent put into styling your session before the session date and editing and processing your images afterwards.
Can I extend my online gallery past the 5 day allotment?
Yes you may, but a $25 fee is required to do so and will be added to your invoice.
Can I re-activate my online gallery at a later date?
Yes you may, but a $50 fee is required to do so and will be added to your invoice.
What is ShootProof?
ShootProof is a platform for online file storage which will allow for immediate download of your purchased digital files. Thus eliminating the need for a “disc of images.” With your photos stored on this platform, you can not only download, but also access your photos from anywhere with other options for instant sharing with your family and friends!
When we purchase digital files, where should we have prints made?
Printing options are available through ShootProof up through size 8×10. Larger sizes should be purchased directly through Charlotte Ashley Photography. Shootproof is connected to awesome and highly reputable professional print labs! Their prints are higher quality than those you receive from drug stores and their prices are great! You can order said prints from your phone, tablet, or computer and they will be delivered right to your doorstep!
I understand I will have instant download of my purchased digital files, but can I still order a “disc of images”?
Yes you may; they cost $50.